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How To Contact Us
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Intuitive Consulting appointments with Max Highstein are available in person in Santa Fe, New Mexico, or long distance by phone. Phone sessions must be paid for in advance. Please contact Max Highstein directly to arrange payment and schedule. Phone: (505) 466-1055 • Email: info@maxhighstein.com |
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Customer Service For Music & Guided Imagery: If you are having trouble with your download purchase, please do the following first:
- Check your email -- including your spam folder! If you have made a purchase, an email WAS sent to you with download links and instructions. Your spam folder may have snagged it.
- Your download link will look like this: http://maxhighstein.com/cgi-bin/shop.pl?admin=get_song_list&tracking_id=1234567891.12345 The number at the end will be your order number.
- Your link must include everything from the http all the way to the end of the order number, with no spaces in it.
- If you are downloading, please be patient. If you have ordered extended-play songs or guided meditations, downloads can take a few minutes or more on a high speed connection. If you don't have a high speed connection, downloads can take much longer!
- Once your have received your download, you will need to work with your computer's software to manage and play it. Software such as iTunes (free for PC and Mac at apple.com) can do this for you, and help you arrange your audio on an MP3 player like an iPod. Unfortunately, helping you with this software is more than we can do.
- If you are still having problems, please contact us via email: info@maxhighstein.com. Please give us a few hours to respond. We want you to be happy with your purchase, and enjoy using it. We'll do what we can to help you and resolve the situation. If you have not heard back from us within one business day, please give us a call: 505.466.1055. (When you call, the first thing we will ask is if you looked in your spam folder for your download email.)
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Guest Lectures & Special Music Performances: Please contact us to make arrangements: (505) 466-1055 • Email: info@maxhighstein.com |
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Music and/or Guided Imagery Licensing:
- If you would like to use Max Highstein's music or guided imagery for your professional video or audio production, please email or call to work out a license agreement.
- If you would like to use Max Highstein's music as a background for your personal project -- for personal use -- you may do so as long as you have purchased a CD or download.
- If you would like to use Max Highstein's music as background for your yoga class, etc., please do.
- If you would like to use any of Max Highstein's guided imagery recordings for your class of any kind, please ask permission first. If you have not asked, you do not have license or permission to do so.
- You may not use Max Highstein's music in any format that will be reproduced and/or distributed without a license agreement.
Questions? Phone: (505) 466-1055 • Email: info@maxhighstein.com
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Intuition Program: You already have all the equipment... Discover how it operates. Program includes instruction book, 4CDs, deck of intuition cards. |
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